About Us

3 Consecutive Years in China’s Top 10! Why SURAPID Elevator Stands Out

Time:2025-09-29       Form:本站

Since 2011, SURAPID Elevator has grown into a national leader in the elevator industry—securing three straight spots in the "Top 10 Chinese Elevator Manufacturers" list. Backed by NEW XI'AO Group’s 40+ years of elevator expertise, our consistent success isn’t by chance; it’s built on three unshakable pillars that redefine reliability, adaptability, and trust in elevator solutions.

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First, we hold the "keys" to core elevator technology. Unlike brands that rely on external suppliers for critical parts, we develop and produce key elevator components in-house—from high-efficiency permanent magnet synchronous gearless traction machines (delivering 87% drive efficiency) to safety-critical overspeed governors and PMV door operators. Our strong R&D team(with more than 300+ engineers), armed with 106 patents, ensures every component meets global quality standards. To validate performance, we’ve invested in a 208m ultra-high-speed elevator test tower; every elevator undergoes over 100 strict pre-delivery inspections, resulting in a fault rate below 0.3% and industry-leading noise control (≤52dB for traction machines, ≤75dB for machine rooms). This self-reliance in tech lets us avoid supply chain risks and guarantee consistent elevator quality— a must for long-term industry recognition.

Second, we design elevators that fit real-world needs. The Top 10 honor reflects our ability to serve diverse scenarios: We make passenger elevators for commercial and residential projects, anti-electromagnetic interference elevators for hospitals (to avoid disrupting medical equipment), shallow-pit home elevators (ideal for villa renovations), panoramic elevators for malls and hotels (offering 270° views), heavy-duty freight elevators (2-50t capacity for factories and logistics), and energy-saving escalators for high-traffic areas. We also offer over 100 customizable car finishes—from sleek stainless steel to marble-patterned designs—to align with any architectural style. By refusing a "one-size-fits-all" approach, we’ve become a go-to choice for clients across homes, commerce, and industry.

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Third, we turn "after-sales" into "long-term care." A great elevator needs great support, which is why we’ve built an AI-powered cloud remote monitoring system to track elevator operation in real time—catching potential faults before they disrupt service. Our global network of certified engineers provides 24/7 hotline support and scheduled maintenance (bi-monthly, quarterly, annual), while strategic partnerships ensure stable supply of original elevator parts. This proactive, reliable service means our clients rarely face unexpected downtime—strengthening our reputation as a brand that delivers on its promises.

Three years in the Top 10 isn’t just an award; it’s proof that our focus on tech independence, scenario-driven design, and trusted service works. For SURAPID, this is just the start—we’ll keep innovating in smart elevator technology and energy-saving solutions, ensuring we stay a leading elevator manufacturer that clients can count on, year after year.